100% Satisfaction Guarantee

At Glamnails, we believe every woman deserves to feel beautiful and confident.
That's why we offer a 100% Satisfaction Guarantee on your first order. 

We want you to fall in love with your nails — and luckily, 99% of our customers do.
Are you not completely satisfied with your experience? No worries, our team always ensures a solution that makes you happy. 💖


How it works

  1. Feel free to try the product — with one tube.
    We understand that you want to see the result first. Therefore, use one color to test.
    Not satisfied? No problem — return the set and you only pay for the opened tube.
  2. Contact us within 30 days via the contact form and briefly explain what was not satisfactory (possibly with photos).
  3. Our team will work with you to find the best solution — for example:
      • Extra help or advice on how to use the product properly;

      • A replacement color or accessory;

      • A (partial) refund or store credit.

    This way, we ensure you always end your Glamnails experience with a smile. 💅


Important to know

  • For hygienic reasons, used or opened products cannot be returned or resold. 

  • You may test one tube to see if the product suits you — upon return, we only charge for the value of that tube.

  • Do you have a problem with a product (e.g., defective lamp or missing item)? We will of course send a replacement or new product immediately.

  • Our guarantee is intended to make your experience positive, not as a "try and return" policy. We trust our customers to act honestly — that's what makes the Glamfam so special. 

 

We are only satisfied when you are.
Whether you're getting your first manicure or already have experience — our support team will help you until your nails are perfect.

Because your satisfaction = our pride. ✨